(PLUS 1 IN-HOME SERVICES)
Annual Plan, Prepaid
Annual Plan, Paid Monthly
$79.00 Set-Up Fee
Unlimited remote services
10% discount for all other services
Unlimited devices covered
Our Basic Support Plan provides flexibility and value. In addition to unlimited access to online support, you’ll also get 1 in-home service. With remote and in-home support options, this plan is anything but basic.
Your annual support plan subscription becomes active as soon as your initial payment is processed. Annual plans, paid monthly will be charged the rate stated at the time of purchase, plus applicable taxes, every month for the duration of your annual subscription. Your subscription will renew automatically, on your annual renewal date, until you turn off auto-renewal. Renewal rates are subject to change, but you will be notified of any change in your rate with the option to cancel in accordance with these terms. Plan auto-renewal may be disabled at any time, however the plan will remain active and you will be responsible for the applicable charges for the remaining months of the annual plan period. You may turn off the auto-renewal option from My Account or by contacting Support.
Payment failures will result in immediate plan deactivation. Capital Energy services will not be available to customers with a deactivated plan due to payment failure. Any outstanding payments will need to be made in order to reactivate the plan and bring your account current.
We're committed to your complete satisfaction with our service. If you're not 100% happy, we'll do whatever it takes to make it right.